Quality Commitment
COMMTIA SYSTEMS, S. A. has the mission of consolidating itself as the best technological partner for its customers, as a way to ensure its loyalty and the profitability of the company in a high competition environment as the current one.
Therefore, customer satisfaction should always be our measure. Compliance with requirements, product reliability and service efficiency are key aspects to meet and exceed our customer’s expectations, and to fulfil their satisfaction.
The long-term success of the organization is based on the continuous improvement in a sustainable environment, which translates into progressively more ambitious annual goals.
The company has therefore established the following general objectives:
- To achieve full customer satisfaction and company profitability
- To maximize performance and motivation of our staff
- To build efficient and effective processes to generate high quality products and services, allowing us to be competitive in an international environment
- Contribute to sustainable development by minimizing the environmental impact of our activities, services and products
- To establish a continuous environmental improvement and to apply the necessary procedures to prevent environment pollution by the implementation and maintenance of an Environmental Management System
- To use research and development and technological innovation as key drivers to ensure competitiveness, sustainability and development of the company.
The Management of the Company, fully committed to these general goals, ensures the commitment of all staff and collaborators with the goal of generating the work environment necessary to achieve these objectives.
Finally, COMMTIA SYSTEMS S. A. declares to strictly comply with the legal requirements concerning the development of its activity.